Skip to main content

IT Support Technician

Loire-Atlantique Reference : TFNFOR23
IT Support Technician
Date of publication : August 29, 2023
Type of contract : CDI
Location : Loire-Atlantique (44)
Company : Techna France Nutrition

TECHNA, the Nutrition & Health Expert serving the agricultural production sector for over 50 years, relies on strong, innovative technical expertise and a large network of international subsidiaries to meet the technical, economic and environmental challenges of its partner customers.

Joining TECHNA means committing to an ambitious collective entrepreneurial project!

It also means taking part in the major challenges of feeding people while preserving natural resources, and combating climate change through technical solutions applied to animal production.

Job description

We have an opening for a  IT Support Technician (F/H) in our Information Systems department.

You will join a team of 6 people: an Information Systems Manager, a System and Network Architect, 3 IT Project Managers and a Software Development and Support Manager.

Reporting to the Information Systems Manager, your role will be to manage the maintenance and support of IT applications and hardware, in order to guarantee their availability and smooth operation for users.

As such, your main tasks are as follows:

  • Take charge of the organization and control of IT operations and production processes, as well as incident handling.
  • Support users on their workstations, business applications and internal applications
  • Ensure application maintenance and support
  • Manage hardware deployment in close collaboration with the System and Network Architect and suppliers.
  • Act as a back-up for the System and Network Architect, and intervene as required to administer servers and networks and monitor IS security.

The various tasks are as follows: 

  • Application and hardware maintenance and support (around 65% of working time)
  • Hardware deployment (around 20% of working time)
  • Back-up for the System and Network Architect (approx. 15% of working time)

Profile required

With 2 to 3 years' higher education in IT, you have at least 2 years' experience, ideally in a mid-sized company.

Technical skills :

  • You are familiar with the main databases and SQL language. 
  • You have in-depth knowledge of Windows and Linux operating systems, as well as the different user terminals (PCs, smartphones, tablets). 
  • You are familiar with Office 365 and Google collaborative applications.
  • You know how to administer software solutions such as ERP and EDM.
  • You also have knowledge of virtualization solutions and network protocols, and you know how to use and configure a ticketing tool.

Your interpersonal skills and your ability to teach will enable you to train users in the various tools, as well as maintaining a quality relationship with suppliers. Thanks to your analytical skills, rigor and autonomy, you can propose solutions to resolve any problems encountered.

Why join Techna ?

We offer you the means to develop professionally within our structure through :

  • A remuneration package: fixed salary + variable remuneration
  • 45 days' teleworking per full year worked
  • 14.5 additional days off per full year worked
  • Luncheon vouchers worth €9 per day worked, paid 60% by the company
  • A profit-sharing bonus
  • A family health insurance scheme with a remaining expense ratio of less than 10%, paid 70% by the company
  • A company life : sport, convivial events, in particular via a dynamic CS
  • An integration program that takes into account the following dimensions: Group - company - team and workstation
  • The possibility of becoming a shareholder in an independent group.

Recruitment process

The recruitment department will contact you for an initial telephone or video interview.

During a second interview, this time in person, you will meet the formulation manager, accompanied by a representative of the HR department.


Apply for this job

Maximum weight 2MO. Format .pdf, .doc, .docx, .jpg, .png
One file only.
2 MB limit.
Allowed types: pdf, doc, docx, jpg, png, jpeg.
Maximum weight 2MO. Format .pdf, .doc, .docx, .jpg, .png
One file only.
2 MB limit.
Allowed types: pdf, doc, docx, jpg, png, jpeg.

In order to review your request, we process your personal data.
For futher information, please consult our Privacy Policy.

Fields marked with an asterisk (*) are required to process your request.

Feedia embodies Techna's range of advice and solutions in breeding techniques and precision nutrition, serving the performance of production organisations, feed manufacturers and their breeder customers.